Link Competency Evidence
Every trainer needs evidence they’re competent in the units they deliver. RTOSafe checks each unit on a trainer’s scope for a credential that proves competency, and flags the ones that have none on the Trainer Competency Evidence Gaps report. This article shows how to link that evidence so it counts.
What Counts as Competency Evidence
Competency evidence is a training product credential — a unit, qualification, or skill set from training.gov.au that the trainer holds. RTOSafe treats a credential as evidence for a unit when it’s:
- The unit itself — the trainer holds that exact unit, or
- A qualification or record of results that contains the unit, or
- An equivalent superseded version of the unit.
A licence, check, or general certification — a Working with Children Check, police check, first aid certificate, forklift licence — is a valid document to keep on file, but it doesn’t prove competency in a training unit. Uploading one won’t clear a gap.
Linking Evidence
On the trainer’s Documents tab, add the unit, qualification or skill set as A training product
If it’s a qualification or record of results, tick the units it contains
Verify the document
Once it’s verified, the credential counts for every unit on the trainer’s scope that it covers.
To link a document you’ve already added to particular units, open it and use Map Scope.
What Happens Next
The unit clears from the Trainer Competency Evidence Gaps report, and the credential appears against that unit in the Trainer Matrix. Evidence only counts while the document stays verified.
Common Issues
I added a document but the gap's still there
Check it’s a training product credential, not a licence or check — only training products prove competency in a unit. It also has to be verified. If it’s a qualification, make sure you’ve marked the units it contains.
"Holds related version — not deemed equivalent"
The trainer holds a related version of the unit that the National Register doesn’t treat as equivalent, so holding it isn’t enough on its own. Link a credential for the current unit, or use Map Scope to record which unit an existing credential covers.
The trainer is competent but has no training product credential
Where competency comes from experience rather than a training product, link the supporting document to the unit with Map Scope so the evidence is recorded against their scope.