Deactivate Staff

Remove a staff member's access to RTOSafe.

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Before You Start

You need Compliance Admin access to edit staff records

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Steps

1

Go to Staff and select the staff member

2

Select Edit on their Personal Details

3

Uncheck the Active checkbox

4

Select Save

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What Happens Next

• They can't log in anymore — if they try, they'll see: "Your staff access has been suspended. Please contact your administrator."

• They move from Current Staff to Previous Staff

• All their records, documents, and history stay in the system

• You can reactivate them later by checking the Active box again (as long as you haven't hit your staff limit)

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Common Issues

Can't reactivate a staff member

You've probably hit your staff limit — contact [email protected]

Staff member can still log in

Make sure you clicked Save after unchecking the Active box