plus-largeCreate a New Version

Update a policy with a new version while keeping the history.


When to Use This

When you've updated a policy document and need to replace the current version in RTOSafe. Creating a new version:

  • Keeps the previous version in the policy's history

  • Triggers new agreement requests for staff (if agreements are enabled for that policy category)

  • Optionally logs the change in Continuous Improvement


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Steps

1

Open the policy

Go to Policiesarrow-up-right and select the policy you want to update.

2

Start a new version

Select Create New Version.

3

Add the updated content

For uploaded policies: Upload your updated PDF or Word file.

For online policies: Edit the content directly in the editor.

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4

Complete version details

  • Version — Enter a version number (e.g., "2.0" or "1.1")

  • Version Notes — Describe what changed

Optionally, tick Log this change in Continuous Improvement to create a CI record automatically. If you tick this, you'll need to add an Opportunity for Improvement description.

5

Save

Select Save to publish the new version.


What Happens Next

  • The new version becomes the current version immediately

  • Previous versions remain accessible in the policy's version history

  • If staff agreements are enabled for this policy category, new agreement requests are created for all relevant staff

  • If the policy is public, the public link automatically shows the new version

  • A new review task is scheduled for 12 months from now


Common Issues

chevron-rightVersion number already existshashtag

Each version needs a unique number. Check the version history to see what's been used.

chevron-rightCan't find Create New Version buttonhashtag

Only policies (not other document types) support versioning. Check you're viewing a policy, not a form or template.

chevron-rightStaff didn't get new agreement requestshashtag

Check that the policy category is linked to their department and that agreements are enabled for that category.

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