2025 Releases
Features and improvements released in 2025
November 2025 Release
Powerful new tools to help you centralise your decision-making and manage complaints with confidence.
Complaints Management
Add a public complaints form directly to your website — submissions go straight into your register without any manual work
The system guides you through acknowledgement and resolution, with reminders so nothing is missed
Record your investigation and mark outcomes clearly — a complete and reliable record from start to finish
Meeting Register
Centralise your decision-making — record meeting minutes, track attendance, and log formal decisions in one secure place
Trigger Tasks, Risks, and CI outcomes directly from agenda items, so important discussions lead to real progress
Also in this release
Link CI to Risks: Create a Continuous Improvement item straight from a Risk record — show auditors you identified a problem and immediately created a plan to fix it
Weekly Admin Alerts: Get a weekly email summary of what needs attention — expiring documents, overdue tasks — so you stay on top of deadlines even during busy weeks
Employment History: Record a trainer's past jobs and link them to the products they deliver — clear, mapped evidence of current industry experience on the Trainer Matrix
PD: Multiple Competency Areas: Link a single PD activity to multiple competency areas at once — no more entering the same session twice
October 2025 Release
New tools to make compliance smoother and help you stay audit-ready with less effort.
Professional Development Plans
Create annual PD plans for each staff member — essential now that everyone in your RTO needs PD under the 2025 Standards
Staff can see their own plans and track progress throughout the year
Automated reminders when they're falling behind
Risk-Based Validation Schedule
Assign risk levels to each training product and RTOSafe automatically builds your validation schedule
The 2025 Standards make it clear that validation must be driven by risk — this takes the guesswork out
No more spreadsheets needed
AI-Powered Risk Register
RTOSafe now suggests potential risks you might have missed, personalised to your RTO's operations
Get ideas for risk controls to address each risk
Export All Your Compliance Data
Export your data including Excel and PDF reports of all your registers — perfect for audits or backups
Everything comes in a single zip file, making audit preparation simpler than ever
Also in this release
Policies connected to CI: When a policy or document changes, it's automatically logged in your CI Register — one less manual step
Stakeholder Engagement Register: Keep all your stakeholder feedback and engagement in one place — not just industry, but community, employers, and partners too
April 2025 Release
New AI-powered tools to help you map policies, track improvements, and find gaps before auditors do.
Auto Mapper
AI scans all your uploaded documents and maps the most relevant policies, procedures, and evidence to each clause
Creates a clear written summary explaining how your RTO meets that specific requirement
Access it from the Actions menu when you open a clause
Continuous Improvement System
Move beyond spreadsheets with a structured 4-step process: Draft → In Progress → Review → Closed
Create tasks with due dates and assign them to staff
Review outcomes before closing — a critical step most RTOs miss
Create CI initiatives directly from the standards as you prepare for 2025
Policy Gap Report
Scan all your policies against every clause in the 2025 Standards with one click
Get a comprehensive report showing which clauses need attention
Generate recommendations for the gaps found
Also in this release
Feature Board: Request features directly from the Help menu and vote on suggestions from other RTOs — we prioritise what the community needs most
Staff Agreements by Department: Control which policies staff acknowledge based on their department, with weekly email reminders
Controlled System Access: Adjust access levels in each staff member's profile to control what they can see and do
Overdue Task Reminders: Staff receive weekly email reminders for overdue compliance tasks
Import Evidence Tool: Copy evidence from one clause to another instead of re-linking the same documents
Clause Navigation: Navigate between clauses with forward and back buttons instead of returning to the index
Task Deletion: Tasks can now be deleted completely, with an audit trail of who deleted them
Unique Identifiers: Every document, task, and CI activity now has its own ID (DOC-1, TASK-1, CI-1) for easy reference
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