<!-- RTOSafe Help — rendered version: https://rtosafe.com.au/help/staff-report-incident-hazard -->

# Report an Incident or Hazard

Use **Report an Incident or Hazard** in the Staff Portal to let your RTO know about something unsafe as soon as you can. You only need to say what you saw. Your compliance team will assess it and follow it up.

Select **Report an Incident or Hazard** on your portal home page, then choose what you're reporting:

* **Incident:** someone was hurt, or something went wrong
* **Near Miss:** nobody was hurt this time, but they could have been
* **Hazard:** you've spotted something unsafe that could hurt someone

Not sure which to pick? Choose the one that sounds most like what you saw. Your compliance team can sort it out.

<figure><img src="/help/assets/staff-report-incident-hazard-1.png" alt="The What are you reporting? screen in the Staff Portal, with Incident, Near Miss and Hazard cards, each with a short description and examples"><figcaption></figcaption></figure>

***

## Fill In the Report

Describe what happened or what you saw, when it was, and where. Be specific about the location, such as "Workshop 2, behind lathe 3", so someone can find it.

If you can, also:

* Say who was involved
* Say what you did about it, such as mopping up a spill
* Attach a photo straight from your phone
* Tick the box if a person under 18 was involved, or if under-18s use the area where the hazard is

***

## After You Submit

You'll see a reference number, such as `INC-12` or `HAZ-4`. Write it down if you might need to talk about the report later. You can't look up your reports in the Staff Portal after you submit them.

Your compliance team is told straight away.

<div class="help-hint bg-blue-50 border-blue-300 text-blue-800">
<svg class="w-5 h-5 shrink-0" fill="currentColor" viewBox="0 0 20 20"><path fill-rule="evenodd" d="M18 10a8 8 0 11-16 0 8 8 0 0116 0zm-7-4a1 1 0 11-2 0 1 1 0 012 0zM9 9a1 1 0 000 2v3a1 1 0 001 1h1a1 1 0 100-2v-3a1 1 0 00-1-1H9z" clip-rule="evenodd"></path></svg>
<div class="help-hint-content">

Reporting in RTOSafe doesn't replace calling for help. If someone is hurt or in danger, follow your RTO's emergency procedures first, then report it.

</div>
</div>

***

## Can't Find the Option?

Your RTO may not have turned this feature on. Check with your admin.

<details>
<summary><strong>Some of my photos didn't upload</strong></summary>
Your report is still saved. Send the missing files to your compliance team with your reference number.
</details>