# Upload and Renew Your Documents Your RTO needs to keep copies of your qualifications, licences and checks — like your TAE, First Aid or Working with Children Check. You can upload them yourself in **My Documents**, and see straight away if anything's missing or about to expire.
My Documents in the Staff Portal, showing a National Police Check requirement that has not been uploaded with an Upload button, a Documents expiring soon box with a Renew Document button for a driver's licence, and the staff member's documents with their issue and expiry dates
*** ## Uploading a Document
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Open **My Documents** and select **Add Document** If something's listed as missing at the top, you can select **Upload** next to it instead.
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Choose what you're uploading * **A training product** — a qualification or unit from training.gov.au. Search for the full code, like `TAE40122`. * **A certification, licence, or check** — First Aid, WWCC, police check, licences and so on.
3
Fill in the dates and details, and upload a copy of the document For a qualification, upload your **Record of Results** too — it's the document that shows which units you completed.
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Select **Add Document**
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If it's a qualification, tick the units you completed. If it's a certification, link it to the units it relates to.
*** ## Renewing a Document When something's due to expire within 60 days, it shows under **Documents expiring soon**. Select **Renew Document** and upload the new one with its new dates. If it's already expired, it drops out of that box — select **Add Document** (or **Upload**, if it's listed at the top) and choose the same type. You'll also get emails 60, 30 and 7 days before it expires, and again once it has. Don't edit the old document — add the renewal as a new one. Your RTO keeps both, so there's a record of each version. *** ## What Happens Next Your RTO checks and verifies each document. Until then, it shows as **Awaiting Verification**. Once it's verified, it's locked — you won't be able to edit it. *** ## Common Issues
I uploaded the wrong file If it's still awaiting verification, select **Edit** next to it in **My Documents**. If it's already verified, ask your compliance team to fix it.
I can't find my qualification or unit Type the full code with no spaces, like `CHCMHS008`. If nothing comes up, select **Search in training.gov.au**.
A document is still showing as missing Check you chose the right type when you uploaded it. It'll also keep showing as needing attention until your RTO verifies it.