<!-- RTOSafe Help — rendered version: https://rtosafe.com.au/help/pd-approvals -->

# Approving PD Activities

Every new PD activity, whether a staff member or an admin adds it, starts as `Waiting for Approval`. It doesn't count toward plan progress or trainer currency until it's approved, so reviewing submissions promptly keeps your PD record accurate and your trainers' currency up to date.

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## Spotting Submissions and Resubmissions

When a staff member submits an activity, or resubmits one you returned with **Request changes**, it goes to `Waiting for Approval`. RTOSafe doesn't create a task for each submission. Instead, you can spot it in three places:

* **Awaiting Approval tab**: go to [**Professional Development**](https://app.rtosafe.com.au/ProfessionalDevelopment) and open the **Awaiting Approval** tab. Every activity waiting for review is listed here, including resubmitted ones, with when it was submitted and a **Review** button. The count on the tab shows how many are waiting.
* **Dashboard**: an alert shows how many activities need to be reviewed, and the **Staff Professional Development** panel shows how many are awaiting approval or have been returned.
* **Staff profile**: on the staff member's **Professional Development** page, activities waiting for review show as `Pending` and returned ones show as `Rejected`.

<figure><img src="/help/assets/pd-activities-2.png" alt="Staff Professional Development dashboard panel listing plans requiring attention with Overdue, At Risk and Behind statuses, a plan status chart, and counts of activities awaiting approval, rejected activities, and active plans against total staff"><figcaption></figcaption></figure>

If you don't log in often, the weekly digest email is your safety net. It's sent on Monday mornings and lists any open alerts, including activities waiting for review. It goes to all compliance admins unless you've chosen specific people in [**Settings → Notifications**](https://app.rtosafe.com.au/Notifications).

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A resubmitted activity keeps the date it was first submitted, and the list shows the oldest first. Resubmissions can appear near the top of the **Awaiting Approval** list rather than at the bottom.

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## Approving Activities

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Go to [**Professional Development**](https://app.rtosafe.com.au/ProfessionalDevelopment) and select the **Awaiting Approval** tab

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Select **Review** on the activity and check the details and evidence

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Select **Approve**, or **Request changes** with feedback explaining what needs fixing

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<figure><img src="/help/assets/pd-activities-3.png" alt="PD activity details page with the Approval Status panel showing Waiting for Approval, a message box for feedback to the staff member, and Approve and Request changes buttons, alongside the activity details, uploaded evidence and linked scope"><figcaption></figcaption></figure>

Any admin with `Read/Write` access can approve activities. See [Set Up Access Profiles](/help/access-profiles).

If you need to revisit a decision, select **Reset Approval** to send the activity back to `Waiting for Approval`.

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## What Happens Next

* **Approved** — the staff member is emailed, and the activity counts toward their plan and currency
* **Changes requested** — the staff member is emailed your feedback and sees the activity as **Needs updating** in the Staff Portal. When they resubmit, it comes back to **Awaiting Approval**
* Staff get a weekly reminder if a returned activity hasn't been updated

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## Other PD Alerts

Alongside the approvals alert, your dashboard also flags:

* **Overdue plans** — staff with incomplete goals from past years. See [Managing PD Plans and Goals](/help/pd-plans)
* **Trainer currency gaps** — trainers below your benchmark. See [Setting Trainer Currency Benchmarks](/help/trainer-currency)

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## Common Issues

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<summary><strong>I still have old PD review tasks</strong></summary>

Older PD submissions created a review task. These still close automatically once you review the activity. If you no longer need one, open the task, select **Edit**, then **Delete Task**. New submissions don't create tasks — find them in the places listed under [Spotting Submissions and Resubmissions](#spotting-submissions-and-resubmissions).

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<summary><strong>I can't see Approve or Request changes</strong></summary>

These buttons only appear for admins with `Read/Write` access. Read-only admins can view the activity but can't approve it. See [Set Up Access Profiles](/help/access-profiles).

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<summary><strong>The staff member didn't get an email</strong></summary>

Approval and feedback emails are only sent when the Staff Portal is turned on and the staff member is active, has an email address and has a login. If they can log in to the Staff Portal, they'll still see the outcome under **My Professional Development**.

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